Voucher can be redeemed at Mercure Kakadu Crocodile Hotel & must be presented to reception upon checkin. In the case of loss or destruction, the voucher can not be replaced. Voucher is non refundable and not exchangeable either in full or part cash. No credit or change will be given on any unused portion of the voucher. Voucher is valid for three years from time of issue (unless otherwise stated) and is subject to availability of hotel. When making a reservation, the bearer must indicate that the payment will be by voucher and the voucher number above must be quoted. Vouchers are not valid for deposits for group bookings, group meetings, or catering functions.